Hi! I’m Craig.
A Senior Product Designer based in Austin,TX

Craig Harkness, white man with a beard. Wearing a cap, hiking clothing, and  a backpack against a background of red rocks
Photo of Craig Harkness, a white man with a chaved head and brown beard, wearing a blue knit hoodie, looking out over an Andean mountain scene from an open air train car
I'm a Senior Product Designer with 14 years of digital design experience, 10 in product/UX design with a MS in Human-Computer Interaction from Indiana University. Originally from England, I now live in Austin, TX. I specialize in crafting intuitive user experiences and design solutions. I currently work at Udacity, helping individuals, businesses, and nations(!) develop and enhance their digital skills.

In my work, my design philosophy is "people before pixels". I've honed my skills both remotely and in-house, and across multiple industries including fintech, internet hosting, health & wellness, sports analytics, machine learning, healthcare, and education. This breadth of experience has sharpened my adaptability and ability to design for diverse user needs and contexts.

Being data-informed, I balance the use of data with intuition, experience, and a deep understanding of users to craft user-centred designs that are both engaging and intuitive. I relish working in highly collaborative multidisciplinary teams, valuing the diverse perspectives I can learn from and contribute to.

Outside of work, I enjoy video and board games, photography, scuba diving, hiking, cheering on Austin FC, and planning my next travel adventure.
UdacityPossible FinanceWP EngineMindbodyargodesignUnited RentalsCognitiveScaleHudl
UdacityPossible FinanceWP EngineMindbodyargodesignUnited RentalsCognitiveScaleHudl

Skills

Product design
User experience
User research
Interaction design
Design systems
Accessibility

Experience

Senior Product Designer - Content, Design System
Udacity
Jul 2022-Present
Senior Product Designer - Payments, Design System
Possible
Oct 2021 - Jul 2022
Senior Product Designer - Foundation & Design System
WP Engine
May 2020 - Oct 2021
Senior UX Designer
Mindbody
Sep 2019-Apr 2020
UX Designer
Mindbody
Apr 2018-Sep 2019
Designer
argodesign/United Rentals
Nov 2017-Mar 2018
Interactive Designer
Cognitive Scale
Nov 2016 - Nov 2017
Designer - Profiles
Hudl
Jul 2015 - Jun 2016
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