Work
Amazon Ads
Scaling Design System Contributions
Grew Amazon Ads' Storm design system community contributions by 328% in weekly usage across 27 teams in four months. Designed a contribution model that gave designers a structured way to share complex patterns that couldn't exist in the core library, turning a gap in the system into an accelerator for it.
Udacity
Accelerating content creation
Led design of an AI-enhanced content authoring system that reduced course creation time from several months to 5-6 weeks. Designed a wizard-based workflow that used generative AI to eliminate blank page paralysis for content creators, validated through research and testing with the content team.
WP Engine
Scaling the Unicorn Design System
Led the consolidation of the Unicorn Design System at WP Engine, managing two contributing designers to deliver a comprehensive, accessible component library with embedded documentation. Rebuilt foundations, components, and contribution processes, achieving 100% component migration and WCAG 2.1 AA compliance throughout.
Amazon Ads
Enabling Data-Driven Performance Comparison
Designed and shipped a benchmarking feature for Amazon Ads DSP that gave advertisers in-platform performance comparisons for the first time, eliminating reliance on external benchmark sources. Designed the complete experience from an in-context card to a detailed comparison sidesheet, adapting as API constraints evolved during development and validating the approach with 5 major advertisers.
Possible Finance
Payment Flows That Build Credit, Not Destroy It
Designed payment flows and dashboard for a credit card that converts balances into installment plans during financial hardship, preventing credit score damage. Created transparent, educational experiences that default users into credit-building behaviors while providing flexibility when needed. Shipped to 3,000-customer pilot with 89% satisfaction rate.
CognitiveScale
Patient Scheduling Advisor
Designed a scheduling advisor for a large hospital in the Houston area that integrated patient preferences into a hospital's existing workflow, covering lab, imaging, and provider appointment coordination.
Hudl
Team Profile Redesign
Redesigned the team profile page for Hudl, a platform serving 3.5 million coaches and athletes, transforming a static page into a dynamic, customisable experience that enabled 100,000+ teams to tell their story.