Work

Amazon Ads

A detailed flowchart outlining a process for contributing to a community library project, including steps for component approval, creating tasks, updating branches, and making changes.

Scaling Design System Contributions

Grew Amazon Ads' Storm design system community contributions by 328% in weekly usage across 27 teams in four months. Designed a contribution model that gave designers a structured way to share complex patterns that couldn't exist in the core library, turning a gap in the system into an accelerator for it.

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Udacity

Udacity logo with abstract tech pattern background in blue tones.

Accelerating content creation

Led design of an AI-enhanced content authoring system that reduced course creation time from several months to 5-6 weeks. Designed a wizard-based workflow that used generative AI to eliminate blank page paralysis for content creators, validated through research and testing with the content team.

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Amazon Ads

Screenshot of an Amazon Ads campaign manager dashboard displaying various campaign metrics, benchmarks, and performance graphs for a brand.

Enabling Data-Driven Performance Comparison

Designed and shipped a benchmarking feature for Amazon Ads DSP that gave advertisers in-platform performance comparisons for the first time, eliminating reliance on external benchmark sources. Designed the complete experience from an in-context card to a detailed comparison sidesheet, adapting as API constraints evolved during development and validating the approach with 5 major advertisers.

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Possible Finance

Three smartphone screens displaying a financial app. The first screen shows the start of a new account setup with a credit card limit of $300. The second screen shows plan details with a $200 balance, scheduled payments, and options to review agreements. The third screen displays an installment plan with a $200 balance, scheduled payments, next payment date, and recent transactions for automatic payments from a bank account.

Payment Flows That Build Credit, Not Destroy It

Designed payment flows and dashboard for a credit card that converts balances into installment plans during financial hardship, preventing credit score damage. Created transparent, educational experiences that default users into credit-building behaviors while providing flexibility when needed. Shipped to 3,000-customer pilot with 89% satisfaction rate.

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CognitiveScale

Two computer monitors displaying medical scheduling software with patient information and appointment details.

Patient Scheduling Advisor

The Patient Scheduling Advisor was a proof-of-concept engagement with a large hospital in the Houston area. The tool complemented schedulers’ current workflow in the hospital's primary medical software, collecting and incorporating patient preferences into the scheduling of lab, imaging, and healthcare provider appointments.

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Hudl

A computer and smartphone screen displaying the Bloomingtong South High School football team page, with a logo, recent highlights, and a video of a football game.

Team Profile Redesign

Conducted research and designed the new universal profile system. Designed to be flexible enough to cater to athletes, coaches, and supporters. 

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